Terms and Conditions

1. Definitions

1.1. These general terms and conditions of sale comprehensively regulate all sales transactions that may be offered through the website original-licenses.com, owned by Francisco Javier Santacruz del Peral (hereinafter referred to as "seller"), with Tax Identification Number 48459693G, registered office at Calle Alcalde Francisco Ramón Rocamora, 70, Granja de Rocamora (Alicante), Spain.

1.2. These terms and conditions may be modified by the seller at any time, with the user being informed of any new version containing substantial changes.

1.3. This document (as well as all other documents mentioned herein) regulates the conditions governing the use of the website original-licenses.com and the purchase or acquisition of services through it.

1.4. In addition to reading these Conditions, before accessing, browsing, and/or using this website, the user must have read the Legal Notice and the General Terms of Use, including the cookie policy, and the privacy and data protection policy.

1.5. By using this Website or by making and/or requesting the acquisition of a product and/or service through it, the User agrees to be bound by these Conditions and all previously mentioned terms. Therefore, if they do not agree with all of them, they should not use this Website.

1.6. It is also noted that these Conditions may be modified. The User is responsible for consulting them each time they access, browse, and/or use the Website, as those in effect at the time the services are requested will be applicable.

1.7. For any questions the User may have regarding the Conditions, they may contact the seller using the contact details provided above or through the contact form.

2. Formation of the Agreement

2.1. The purpose of the agreement is the sale of downloadable products, which include digital content without physical delivery, such as digitally available product keys, access codes, or other digitally accessible information, including associated licenses. By presenting the respective downloadable product on our website, we make a binding offer to the customer to enter into an agreement under the terms specified in the item description.

2.2. In the case of an agreement for the delivery of digital goods, specifically in the case of a "software purchase," the seller agrees to the permanent transfer of the software specified in the license certificate in the object code. It is the seller's responsibility to indicate the possibility of downloading the software and to provide a printed or downloadable version of the associated user documentation. Until full payment is made in accordance with Section 8, the delivered user documentation remains under the seller's ownership. The nature of the software is governed by the respective product description in the seller's online store or marketplace. The seller also agrees to grant rights in accordance with Section 4.8.

2.3. The agreement is formalized through the online shopping cart system: the customer places the selected products in the virtual shopping cart and completes the electronic ordering process. By clicking the button to finalize the ordering process, the customer submits a legally binding contract offer for the products included in the shopping cart. The customer also has the option to send the offer via email to the seller.

2.4. The seller may accept the customer's offer within five days by requesting the customer to make payment after placing their order, which includes selecting a payment method during the ordering process, where payment is made before the requested products are delivered. The acceptance period begins the day after the customer sends the offer and ends at the end of the fifth day following the offer's submission. If the seller does not accept the customer's offer within the mentioned period, it is considered a rejection of the offer, resulting in the customer no longer being bound by their declaration of intent.

2.5. The order processing and transmission of all required information related to the formalization of the agreement will be carried out by email, in the same manner as the delivery of downloadable products. Therefore, it is the customer's responsibility to ensure that the provided email address is correct and that SPAM filters do not obstruct the reception of emails.

3. Right of Withdrawal

3.1. Consumers are generally granted the right of withdrawal.

3.2. You can find detailed information about the right of cancellation in the relevant policy provided by the seller.

3.3. The right of withdrawal does not apply to consumers who are not part of any member state of the European Union at the time of concluding the contract and whose sole place of residence and delivery address is located outside the European Union at the time of the contract's conclusion.

3.4. You have the right to cancel this contract within 14 days from the date of its conclusion without needing to provide any reason. However, this period does not begin until you receive the goods and the cancellation policy in text form via email.

4. Warranty

4.1. The statutory warranty rights shall apply.

4.2. The customer is encouraged to verify the completeness and possible defects of the item immediately after delivery and to inform us of any complaints as soon as possible. Failure by the customer to do so will not affect their statutory warranty rights.

4.3. Regarding the quality of the item, only our own specifications and the manufacturer's product description shall be deemed agreed, excluding other advertising, public promotions, and statements made by the manufacturer.

4.4. The warranty period is one year from the delivery of the goods. This shortened period does not apply in the following cases:

• Damages culpably caused by us, resulting in injury to life, physical integrity, or health, as well as other damages caused intentionally or by gross negligence.
• Fraudulent concealment of a defect by us or assumption of a warranty regarding the condition of the item.
• Legal recourse rights that the customer has against us concerning warranty rights.

4.5. If the customer refuses delivery from the seller for reasons other than significant defects that severely restrict or make use impossible, despite the seller's declaration of willingness to perform, the customer incurs a failure to accept. Insignificant defects do not justify the refusal of delivery.

4.6. The warranty does not cover defects resulting from improper use, modifications to system components contrary to the original agreement, use of inappropriate organizational means, use in a hardware or software environment that does not meet the requirements set out in the license certificate, unusual operating conditions, or interventions in the system made by the customer or third parties. If the goods are used in conjunction with third-party devices, there will only be a warranty for malfunctions and performance defects if such defects also occur without such connection or if compatibility with these elements is part of the contractually agreed quality.

4.7. In the case of defective delivery, the seller may choose to correct the defect (rectification) or deliver an item free of defects (replacement). In the latter case, the customer must return the defective goods at the seller's request, following legal provisions. If the customer is a consumer, the above applies with the proviso that the uses must not be assigned or replaced by their value. Additionally, the customer must provide the seller with time and opportunity for further performance, particularly for correction.

4.8. Granting of rights in a software delivery contract

Section 4.8 applies only to contracts for the purchase of software under Section 2.2.

4.8 a) Upon full payment of the purchase price, the customer acquires a non-exclusive and unlimited right to use the goods to the extent agreed in the contract. The seller may provisionally authorize the use of the goods even before this point. The goods may only be used simultaneously by a maximum number of natural persons corresponding to the goods purchased by the customer. The permitted use includes installing the software, loading it into the main memory, and using it as intended by the customer. Under no circumstances is the customer entitled to rent or sublicense the acquired goods, publicly reproduce them, or make them accessible by cable or wireless, or make them available to third parties for a fee or free of charge. Clause 4.9 c) is not affected.

4.8 b) The customer is entitled to make a backup copy of the software if necessary to ensure its future use.

4.9 c) The customer has the right to permanently transfer the purchased copy of the software to a third party by delivering the documentation. In this case, the customer completely waives the use of the software, deletes all installed copies of the software from their computers, and destroys or delivers to the seller all copies on other data storage media unless legally required to retain them for a longer period. At the seller's request, the customer will confirm in writing that all mentioned measures have been taken or, if necessary, explain the reasons for extended retention. Additionally, the customer will expressly agree with the third party to observe the scope of the grant of rights under this Section 4.9. Splitting purchased volume packages is not permitted.

5. Prices and Payment Method Conditions

5.1. Unless otherwise indicated in the seller's product description, the prices mentioned are total and include the legal sales tax. Any additional costs related to delivery and shipping are detailed separately in the description of the respective product.

5.2. For shipments to countries outside the European Union, additional costs may arise in certain cases, which are not the responsibility of the seller and must be borne by the customer. These additional costs may include bank fees for money transfers (such as transfer or exchange fees) or import taxes and duties (e.g., customs duties). These costs may also apply in transactions where delivery is not made to a country outside the European Union, but payment is made from a country outside the European Union.

5.3. The payment options will be communicated to the customer in the seller's online store or on the respective marketplace.

5.4. In the case of advance payment by bank transfer, payment is due immediately after the conclusion of the contract unless the parties have agreed on a later due date.

5.5. If the customer defaults, we reserve the right to charge interest at the rate charged by commercial banks for open overdrafts, being at least 4% higher than the Bundesbank's discount rate, plus the corresponding legal value-added tax. This interest is payable immediately.

6. Delivery Conditions and Shipping Method

6.1. Digital content will be made available to the customer in electronic format via download through a provided link. Product keys are sent to the customer by email.

7. Ownership

7.1. We reserve the right to retain ownership of the goods until all claims to which we are entitled within the scope of commercial relations with the customer have been fully paid.

7.2. The declaration of retention of title does not imply the termination of the contract. However, we reserve the right to dispose of the goods for which the retention of title has been claimed after a reasonable period of time and to deliver the same or equivalent goods to the customer once full payment of the purchase price has been made.